TQM Paper :: essays research papers

Introduction The study of Total Quality Management (TQM) originated globally in the Japanese industry in the 1950’s. But what exactly is Total Quality Management? How does it impact companies that are striving to become leaders in a global society? What changes have to be made in traditional management styles to accomplish a quality focused management style? This paper will strive to answer all the above questions as well as bind the Total Quality Management into the organization I am employed. Definition of TQM In order to define Total Quality Management we need to breakdown each entity. When we think of total we envision the whole, the entirety. Therefore everyone must be involved to make the difference. The sum of many each has a role to play in the area of quality. Quality means to conform to specific requirements – meeting customer’s expectations. Management is the act, manner, or practice of managing. Therefore, Total Quality Management is an organizational culture or attitude that aims to provide and continue to provide, its customers with products and services that satisfy their needs. This culture requires all aspects of the company to â€Å"do it right the first time.† TQM is the process for managing quality. Impact of Globalization As indicated in the introduction, TQM originated in Japan in the 1950’s. Finally in the 1980’s this new found discovery became popular in the West. Now as more and more organizations are looking to grow into the international market arena it has become very apparent that most American companies are already at a disadvantage. In order to be successful in the international arena quality has to be a priority. Japan is already 30 years ahead of American companies in mastering the art of TQM, therefore being a very strong competitor in other areas of globalization. Traditional vs. Quality Management Styles Traditional management styles may not always been totally customer driven, all decisions were made from top line management with little or no flexibilities to the front-line. Since the top line had to make decisions response times were slow, and employees worked as instructed. As management tends to focus more on quality the important aspects of TQM include customer – driven quality, top management commitment and leadership, continuous improvement, fast response to customer needs, actions based on facts, and employee participation. There are 10 steps to guide any organization to TQM: 1.  Ã‚  Ã‚  Ã‚  Ã‚  Pursue New Strategic Thinking 2.  Ã‚  Ã‚  Ã‚  Ã‚  Know your Customers 3.  Ã‚  Ã‚  Ã‚  Ã‚  Set True Customer Requirements TQM Paper :: essays research papers Introduction The study of Total Quality Management (TQM) originated globally in the Japanese industry in the 1950’s. But what exactly is Total Quality Management? How does it impact companies that are striving to become leaders in a global society? What changes have to be made in traditional management styles to accomplish a quality focused management style? This paper will strive to answer all the above questions as well as bind the Total Quality Management into the organization I am employed. Definition of TQM In order to define Total Quality Management we need to breakdown each entity. When we think of total we envision the whole, the entirety. Therefore everyone must be involved to make the difference. The sum of many each has a role to play in the area of quality. Quality means to conform to specific requirements – meeting customer’s expectations. Management is the act, manner, or practice of managing. Therefore, Total Quality Management is an organizational culture or attitude that aims to provide and continue to provide, its customers with products and services that satisfy their needs. This culture requires all aspects of the company to â€Å"do it right the first time.† TQM is the process for managing quality. Impact of Globalization As indicated in the introduction, TQM originated in Japan in the 1950’s. Finally in the 1980’s this new found discovery became popular in the West. Now as more and more organizations are looking to grow into the international market arena it has become very apparent that most American companies are already at a disadvantage. In order to be successful in the international arena quality has to be a priority. Japan is already 30 years ahead of American companies in mastering the art of TQM, therefore being a very strong competitor in other areas of globalization. Traditional vs. Quality Management Styles Traditional management styles may not always been totally customer driven, all decisions were made from top line management with little or no flexibilities to the front-line. Since the top line had to make decisions response times were slow, and employees worked as instructed. As management tends to focus more on quality the important aspects of TQM include customer – driven quality, top management commitment and leadership, continuous improvement, fast response to customer needs, actions based on facts, and employee participation. There are 10 steps to guide any organization to TQM: 1.  Ã‚  Ã‚  Ã‚  Ã‚  Pursue New Strategic Thinking 2.  Ã‚  Ã‚  Ã‚  Ã‚  Know your Customers 3.  Ã‚  Ã‚  Ã‚  Ã‚  Set True Customer Requirements

Othello, in Love? Essay

Was the relationship of Desdemona and Othello true love? Throughout the entire, through secrets and lies and murder even until the end one of the biggest questions that arose was the vitality of Othello Desdemona’s love. Although some readers of Othello have argued that Othello and Desdemona’s love was true, a closer examination of the way she shows empathy for him when he tells her stories reveals that he is only in love with the attention she gives him because it alleviates his own personal insecurities. By examining the abruptness of Othello’s jealousy and judgment of Desdemona’s possible infidelity, it is revealed that he has deeply rooted insecurities. After Iago tells Othello of the possible infidelity that has occurred, Othello immediately starts to get jealous and angry. He begins to admit some of the insecurities he has, â€Å"Maybe because I’m black and I don’t have nice manners like courtiers do, or because I’m getting oldà ¢â‚¬ ¦Ã¢â‚¬ . The insecurities that Othello has directly relate to the abruptness of his jealousy. Othello believes that he is lesser because he is â€Å"black† and â€Å"old†. Of course he, an ugly, old, outsider cannot compare to the young and beautiful Desdemona. He compares his self image with her image and automatically believes that he is not worthy of her. This terrible self image forces him to believe what Iago has told him even without proof. The abruptness of jealousy proves Othello has insecurities. If it was true love Othello would not have been so quick to assume that Iago’s claims of infidelity were true. An examination of the way Othello becomes intrigued by Desdemona because of her undivided attention toward the stories he told shows that the attention she gives him alleviates his insecurities. When Othello is in the court room talking to the duke, trying to prove his love for Desdemona, he mentions that â€Å"She loved me for the dangers I had pass’d, and I loved her that she did pity them†, Othello clearly says that Desdemona’s interest in him only derives from the fact that she is intrigued by the stories of his adventurous past and Othello’s interest in Desdemona derives from the fact that she loves his stories. Othello clearly understands that Desdemona loves him for his previous adventures and not for a romantic reason. Othello uses Desdemona’s fanaticism as a way to alleviate his insecurities. By Desdemona complementing Othello, it makes him feel better and wanted. It distracts him from his insecurities therefore Othello’s â€Å"love† isn’t true. He thinks that he is in love when truly the feelings he has are that of fulfillment of what is lost by his insecurities. Othello being driven into madness has less to do with Desdemona’s possible infidelity but more to do with her no longer being there to alleviate his insecurities because of her shift from undivided attention to Othello to her undivided attention to Cassio in attempt to get him his job back. Before Cassio was fired Desdemona devoted all of her time to Othello and wanted to be with him constantly, when he was sent to war she even wanted to go with him â€Å"So that, dear lords, if I be left behind a moth of peace and he go to the war, the rites for which I love him are bereft me, And I a heavy interim shall support by his dear absence. Let me go with him†. She couldn’t stand to be away from Othello and this made him feel wanted and his insecurities were intern alleviated. This all changed once Cassio lost his job though. Desdemona pledged to get him his job back, â€Å"Do not doubt that. Before Emilia here I give thee warrant of thy place. Assure thee, if I do vow a friendship, I’ll perform it to the last article. My lord shall never rest; I’ll watch him tame and talk him out of patience†. This new devotion to Cassio meant that Othello was no longer receiving the same attention and his insecurities were no longer being alleviated. When she was no longer alleviating his insecurities and there was no purpose for her. When he realized this he was overwhelmed with jealousy. He not only wanted to kill Cassio for taking away the one who solved his problems but he wanted to take away her as well, â€Å"Oh, that the slave had forty thousand lives! One is too poor, too weak for my revenge†¦ Damn her, lewd minx! Oh, damn her, damn her! Come, go with me apart. I will withdraw to furnish me with some swift means of death for the fair devil†. If Othello was in love with Desdemona as a person and not just the attention she gives him then it would be safe to say that the love they shared was true but because he felt as though the only solution was to kill her proves that their relationship was not true love. Othello is only in love with the attention Desdemona gives him because it alleviates his own personal insecurities. Desdemona distracts Othello from his insecurities and makes him feel better and wanted. When Desdemona no longer alleviated the insecurities he had his only course of action was to kill Desdemona and Cassio. If their love would have been true he would not have been so quick to make the decision to kill Desdemona.

Lakeside Case Exercise Template Essay

(a) Compute the financial ratios listed in Exhibit 3-2 for Lakeside for the years ended December 31, 2010 and December 31, 2011. Comment on any large fluctuations, unusual fluctuations, or lack of expected fluctuations. Also, give an overall conclusion as to the significance of the change in Lakeside’s liquidity, solvency, and profitability positions from 2010 to 2011. Use the following format. [Use Case3.xls for a spreadsheet to compute the ratios]. Ratio 2010 2011 Significance of Change Current 1.35 1.35 No significant fluctuation, indicating a stable liquidity position (based on this measure of liquidity) Average Days Inventory on Hand Average Days to Collect Receivables Debt-to-Total Assets Ratio Times Interest Earned Profit Margin Return on Assets Return on Equity Overall Conclusion: (b)Compare the year 2011 financial ratios computed for Lakeside above to the industry average ratios included in Exhibit 3-3. Comment on any large fluctuations, unusual fluctuations, or lack of expected fluctuations. Also, give an overall conclusion as to the significance of the difference between Lakeside’s liquidity, solvency, and profitability positions in 2011 and the industry average positions. Use the following format. Ratio Industry Ave. Lakeside 2011 Significance of Change Current 2.16 1.35 Lakeside is below the industry average. This may indicate short-term solvency problems Average Days Inventory on Hand Average Days to Collect Receivables Debt-to-Total Assets Ratio Times Interest Earned Profit Margin Return on Assets Return on Equity Overall Conclusion: (c)Scan each of the financial statements and the trial balances included in Exhibits 3-4 through 3-7. Comment on any unusual accounts, account balances, or large, unusual, or lack of expected fluctuations from the previous year. You should find at least 10 items. [Note: you may have more than one â€Å"finding† for each procedure]. Use the following format: Procedure Findings Significance Scan the trial balance. 1. A debit balance appears in the â€Å"Allowance for Doubtful Accounts† account. 2. 1. Bad accounts may be increasing or a debit entry may have been misposted. 2. Scan the income statement. Scan the balance sheet. Scan the statement of cash flows.

Animals in Cosmetic Testing Essays

Animals in Cosmetic Testing Essays Animals in Cosmetic Testing Paper Animals in Cosmetic Testing Paper Every year, millions of animals suffer and die at the hands of scientists who perform outdated and inaccurate tests that prove no benefit to humans or animals whatsoever. Before these animals die, they are routinely burned, scalded, poisoned, starved, given electric shocks, addicted to drugs, subjected to near freezing temperatures, dosed with radioactive elements and driven insane. They are deliberately inflicted with diseases such as cancer, diabetes, oral infections, stomach ulcers, syphilis, herpes, and AIDS. Their eyes are surgically removed; their brains and spinal cords damaged, and their bones broken. The use of anesthesia is not mandated by law, and consequently, it is rarely administered. Cosmetics companies attempt to justify all of this cruelty by claiming that the tests are performed to determine the possible dangers of cosmetics for human use. Substances such as eye shadow and soap are tested on rabbits, rats, guinea pigs, dogs, and other animals, despite the fact that the test results do not help prevent or treat human illness or injury at all. Experimentation on live animals, or vivisection began as early as the 17th century. During that time period, Philosopher Jeremy Bentham (1748-1832) rejected Philosopher Rene Descartes theory that animals are not able to reason and therefore do not feel pain and suffering. Bentham held that living creatures can suffer and enjoy and that their inability to reason is irrelevant to the moral issue of how animals should be treated. Benthams philosophy on animals was: The question is not, can they reason? nor, can they talk?, but, can they suffer? The practice of testing cosmetics on animals began in 1933, soon after a woman used Lash Lure mascara to darken her lashes. The womans eyes first burned, then she went blind, and eventually died. Because of this incident, the Food and Drug Administration passed the Federal Food, Drug, and Cosmetic Act (which supported the use of animals in cosmetic research) in 1938 to protect the public from unsafe cosmetics. Cosmetics are not required to be tested on animals and since alternatives exist it is hard to understand why some companies continue to use these types of tests. Cosmetic companies kill millions of animals every year in the quest to improve their profit margin. According to the companies that perform these tests maintain that they are done to establish the safety of a product and the ingredients. However, the Food and Drug Administration (FDA) which regulates cosmetic products, does not require animal testing. Among many others, some of the tests used on animals are eye irritancy tests, acute toxicity tests, and skin irritancy tests. In eye irritancy tests, a liquid, flake, granule, or powdered substance is dropped into the eyes of a group of albino rabbits. The animals are often immobilized in stocks from which only their heads protrude and they usually receive no anesthesia during the tests. After placing the substance into the rabbit’s eyes, lab technicians record the damage to the eye tissue at specific intervals over an average period of 72 hours. The tests sometimes last between seven and eighteen days. Reactions to the substances can include swollen eyelids, ulceration, bleeding, swollen irises massive deterioration, and blindness. During the tests, rabbits eyelids are usually held open with clips, because of this, many animals break their necks as they attempt to escape. Acute toxicity tests, commonly called lethal dose or poisoning tests, determine the amount of a substance that will kill a percentage, even up to one-hundred percent, of a group of test animals. In these tests, a substance is forced by tube into the animal’s stomach or through holes cut in their throats. Experimenters observe the animal’s reactions which can include convulsions, labored breathing, malnutrition, skin eruptions, and bleeding from the eyes, nose, or mouth. The test was developed in 1927 and the testing continues until at least fifty percent of the animals die (this usually takes 2-4 weeks). Like eye irritancy tests, lethal dose tests are unreliable and have too many variables to have a constant result. Skin irritancy tests are conducted on rabbits, guinea pigs and other animals. The process involves placing chemicals on the animal’s raw, shaved skin and covering the skin with adhesive plaster. The animals are immobilized in restraining devices to prevent them from struggling. Meanwhile, laboratory workers apply the chemicals which burn into the animal’s skin. Despite all of this pain and suffering on the animal’s part, not a single disease has been cured through vivisection in this century. The overall adult cancer rate has risen in the past 40 years and a fatal heart attack strikes a person every 45 seconds. The Centers for Disease Control estimate that 70-80% of the common diseases killing humans are preventable given a responsible diet and lifestyle. 40-50% of the animals used in experiments come from companies who breed these animals for just this purpose. The remaining animals come from animal shelters, the free to good home ads in the newspaper, some from unsuspecting people who allow their animals to become pregnant, or even worse, some have been stolen directly from their own front yard. Imagine your pet one day being crammed into a cage no larger the average refrigerator with ten other animals waiting to die like approximately 20-100 million other animals do each year. Alternatives to cosmetic testing are less expensive and generally more reliable to perform. Animals have different biological systems than humans therefore the tests can’t be as accurate as the animal free tests. Some alternatives include cell cultures, tissue cultures, corneas from eye banks, and sophisticated computer and mathematical models. Companies can also devise a formula using ingredients already proven safe by the Food and Drug Administration. Most cruelty-free companies use a combination of methods to ensure the safety of a product. Lobbying by animal welfare groups has resulted in federal, state, and local legislation severely restricting animal experimentation. For example, under the Animal welfare act, all animals used in biomedical research must be bought from vendors licensed by the Department of Agriculture. The Department of Agriculture inspects laboratories where animals are used and enforces federal laws regarding treatment and care of the animals. Biomedical scientists have also taken action to prevent the abuse of the animals, mostly because abused animals may not provide reliable data. The Physiological Society, the National Institutes of Health, and many other scientific organizations have joined forces to lay down guidelines for the use and treatment of experimental animals. Now, there are also many universities with animal welfare committees. In countless surveys, it has been found that most people are against the use of animals in cosmetic testing. Hundreds of companies have responded by switching to animal-friendly test methods. To help put an end to animal testing, people can stop buying products that were tested on animals. You can also call and write to these companies, or write to your local government representative about the alternatives that can be used. Just weeks ago, the European Union (EU) moved closer to an agreement that would enforce a ban on the use of animal testing to develop beauty products in the EU. Negotiators for the EUs 15 national governments and the European Parliament reached a compromise that would introduce the ban in 2009, giving cosmetics companies’ ample time to find and implement alternative ways of testing. The ban will cover animal tests in Europe and also calls for a ban on imports of cosmetics produced outside the bloc that have been tested on animals. The compromise still needs to be approved by the full European Parliament and ministers from the 15 nations. While this sort of action takes us one step closer to banning animal testing outright, it is a long and painstaking process. More drastic measures must be implemented if we are going to wipe out the suffering of animals at the hands of scientists and researchers. More emphasis must be put on hard line tactics, and harsher penalties must be enforced for those who subject animals to any treatment that contravenes the global Animal Cruelty Act. Sophisticated alternatives to the use of animals in consumer product testing are readily available. For example, Skintex, an in-vitro method assesses skin irritancy uses pumpkin rind to mimic the reaction of a foreign substance on human skin. Skintex can measure 5,000 different materials, so there is no excuse for companies. Most of the large producers of personal care and household products could adopt these methods which are more cost effective, better predictors of human injury, produce far quicker results, and do not involve animal cruelty. There are two main reasons most companies do not take a cruelty-free stance; the fear for human safety and the fear of product liability suits. We as consumers can help our animals by purchasing only products that have not been tested on animals. By changing your shopping habits a bit, it is easy to become a caring and conscientious consumer. When you shop, look for products that say Cruelty-free or not tested on animals. This time tomorrow there will be approximately 275,000 animals dead that were not dead today. The numbers are real and this is happening in our world every day merely because it is a multi-billion dollar income for some people and is legal in most countries. The National Institutes of Health, the world’s largest recipient of funds used for research, must be pushed to fund more preventative programs and human based research. The problem that we are faced with today is not a difficult one to fix. The technology is available for us to use and we should take advantage of our superior alternate methods.

5 Keys to Creating a Social Media Strategy for Your Book

5 Keys to Creating a Social Media Strategy for Your Book Five Keys to Developing a Solid Social Media Strategy Andrea Dunlop is a Reedsy social media and marketing consultant with over ten years in the publishing business and the author of the novel Losing the Light. In this post, she reveals what it takes to create a great social media strategy and begin to use social media like a pro.When I see authors using social media- whether I’m on the clock with a client or just perusing- I often see them using social media in a very ad hoc way. This leads to the ever-popular refrain â€Å"social media doesn’t sell books†- which it doesn’t unless you use it correctly. As an author, your aim on social media is to interact with influencers and to expand your reach to as many potential readers as possible.Here are five keys to building your social media strategy so that you can make the best of the time and energy you spend marketing your work:1. Know Your Audience I always encourage authors not to get too caught up in the numbers on social media. Much of the magic comes from the serendipity of being able to connect with people you wouldn’t otherwise meet or connect. That said, there’s no point in spending a lot of time and energy (and possibly money) on something if you’re not going to measure the results.I have a social media dashboard where I track everything from Twitter followers to Amazon rank on a weekly basis. The point of this is not to obsess over the data but to recognize what’s working and what isn’t so that I can feel free to abandon the ineffective strategies and double down on what worked best.For more tips on using social media as an author, check out this charming infographic!Is there a social media strategy or platform that has worked wonders for your books? We'd love to hear your thoughts and questions in the comments below.

Epidemiology Assigment Essay Example | Topics and Well Written Essays - 2750 words

Epidemiology Assigment - Essay Example In the present scenario, stress is the inevitable part of life. It could be physiological or psychological. Cortisol is an important hormone, it is not only released during the condition of stress but also in fight or flight responses. This hormone brings various stress-related changes as well. It is evident that body’s relaxation response must be activated to combat stress. The condition of the stress cannot be prolonged as it could be devastating and induce chronic stress worsening cognitive performance, suppressed thyroid function, hyperglycemia, reduction in bone density and muscle tissues, increased blood pressure and lowered immunity, increased abdominal fat and hence invites all linked (Scott, 2008). Psychological stress brings release of cortisol, a stress hormone that maintains physiological and psychological equilibrium. If cortisol is released in embellished magnitude, it brings harmful effects not only on somatic health but also impairs cognitive functioning. It is apparent that stress-induced variations of hypothalamus-pituitary adrenal (HPA) axis functioning are implicated in the commencement and upholding of both somatic and psychiatric conditions, these and also comparable arbitrations could be used for anticipation and rehabilitation of these deleterious stress effects. The view is the focus of the article, it is the study carried out to examine the long-term effects of cognitive-behavioral stress management (CBSM) training on cortisol stress management in healthy men and women. The article emphasizes the impact of CBSM training to attenuate cortisol stress responses in both men and women. The article has the advantage of selecting the participants for both control and treated groups of negligible demographic variables (including age, gender, habitual smoking, use of oral contraceptives and body mass). The article presents a sight that there is a slight variation between the sexes in response to the CBSM training. Any

Gender Differences in Smoking Cessation Success Essay

Gender Differences in Smoking Cessation Success - Essay Example Studies show that women are at a higher risk of smoking-related diseases, including lung cancer (Kure et al. 1996; Dally et al. 2003). Research has also shown that cessation among women is more difficult compared to their male counterparts (Perkins 2001; Swan, Ward, Carmelli & Jack 1993; Green, Lynn, & Montgomery 2006; 2008). Possible reasons for gender differences have been suggested by researchers to include women’s concern about weight gain, and increase in negative mood during cessation attempts and a greater need for social support from family and peers (Jensvold, Hamilton, & Halbreich 1996; Hatsukami, Skoog, Allen, & Bliss 1995; Pierce, Lee, & Gilpin 1994; Grunberg, Winders, & Wewers 1991). Nevertheless, it must be acknowledged that some studies have failed to identify any significant gender differences in cessation success (Cinciripini et al. 1995; Fortmann & Killen 1995: Killen, Fortmann, Newman, & Varady 1990). In light of these contradictory findings my literature review will focus on the evidence both for and against gender differences in the cessation of smoking in order to gain an insight into the nature of any variations in cessation success. This paper has a whole focuses on the gender differences in smoking cessation success. This paper is divided into executive summary, introduction, methodology, literature review and conclusion. The methodology adopted for the research is qualitative one in which, a detailed literature review will be given to analyze the gender differences in smoking cessation success. For this purpose, a number of books, articles and journals are consulted for collection of suitable information for the review. Some of the writings are left out because of their inadequacy according to the need of the review while others are employed for writing a detailed literature review. â€Å"Current Concept in Adolescent Smoking† by Pletcher and Schwarz is not included in the